d77bd Privacy Policy

1 Introduction and Purpose

d77bd ("we", "our", "platform") provides a safe, transparent, and responsible online entertainment service for users in Bangladesh. This Privacy Policy ("Policy") describes how we collect your personal information, the purposes for which we use it, how long we retain it, and under what circumstances we may share it with third parties.

By registering on our platform or using our services, you consent to the terms of this Privacy Policy. If you object to any part of this policy, please do not use our services and contact us at [email protected].

2 Information We Collect

d77bd may collect the following types of personal information:

2.1 Registration Information

• Full name (as shown on your ID card)
• Date of birth (for age verification — for users aged 21 and above only)
• Email address
• Mobile number
• Preferred username and password (stored in encrypted form)

2.2 Identity Verification (KYC) Information

• Scanned copy of National ID (NID) or passport
• Proof of address (where applicable)
• Documents required to verify payment method authenticity

2.3 Financial Information

• bKash, Nagad, Rocket, or Upay account number (for processing transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

2.4 Technical Information

• IP address and device information
• Browser type and version
• Cookie and session data
• Activity logs on the platform

3 Purpose of Using Information

Collected information is used only for the following purposes:

• Account management: To complete registration, verification, and ensure account security.
• Transaction processing: To complete deposit and withdrawal processes and maintain financial records.
• Age verification: To confirm that all users are at least 21 years old.
• Fraud prevention: To detect and prevent unusual activity.
• Customer service: To resolve issues, manage support tickets, and provide 24/7 live chat service.
• Responsible gaming: To identify problematic gaming behavior and provide assistance.
• Notifications: To inform you of relevant offers, bonuses, and service updates (you can opt out at any time).
• Legal compliance: To comply with applicable laws and regulations.

4 Data Security Measures

d77bd uses industry-standard security technology to protect your privacy. Our security framework includes:

• SSL/TLS encryption: All data transmissions are secured with 256-bit SSL encryption, making it practically impossible for third parties to intercept or read them.
• Password hashing: Your password is never stored directly — only a one-way cryptographic hash is kept.
• Regular security audits: Our systems are regularly tested for security vulnerabilities.
• Access controls: Only authorized staff can access specific user information, and all access is logged.
• Firewall and monitoring: Round-the-clock network monitoring and intrusion detection systems are active.

However, no method on the internet is 100% secure. It is your responsibility to keep your account password confidential and to notify us immediately if you notice any suspicious activity.

5 Sharing Information with Third Parties

d77bd does not sell your personal information. Information may be shared in the following limited circumstances:

5.1 Payment Processors

To complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer, the necessary information is shared with the relevant payment service provider. This information is used solely for processing transactions.

5.2 Technology Partners

Game service providers (such as Pragmatic Play, JILI, Spribe, PG Soft) operate games from their own servers. Only technical data related to game sessions is exchanged with them.

5.3 Legal Obligations

We may be required to disclose information in response to legal orders, court directives, or lawful requests from regulatory authorities.

5.4 Fraud Prevention

We may cooperate with relevant authorities to prevent money laundering, fraud, or other unlawful activities.

6 Cookie Policy

The d77bd platform uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the quality of the service.

6.1 Essential Cookies

These cookies are necessary for login sessions, security verification, and the core functionality of the platform. Disabling them may prevent the site from working properly.

6.2 Functional Cookies

Used to remember your preferences (such as language selection) and to provide a personalized experience.

6.3 Analytics Cookies

Used to understand which parts of the platform are used most and to improve service quality. This data is processed in aggregate form and is not personally identifiable.

You can manage cookies through your browser settings, but disabling certain cookies may cause some platform features to stop working.

7 Data Retention Period

d77bd retains your information for the following periods:

• Account information: For as long as the account is active and for a specified period after closure as required by law.
• Financial records: All transaction records are retained in compliance with financial regulations.
• KYC documents: Identity verification documents are stored securely in accordance with applicable regulations.
• Technical logs: Retained for a limited period for security and troubleshooting purposes.

After account closure, all personal information except that required to fulfill legal obligations is securely deleted.

8 Your Rights

d77bd users have the following rights regarding their information:

• Right to access: You may request to know what information we hold about you.
• Right to correction: You may request that incorrect or incomplete information be corrected.
• Right to deletion: Where there is no legal obligation to retain data, you may request that your information be deleted upon account closure.
• Right to object: You may opt out of marketing communications.
• Right to portability: You may request a copy of your data.

To exercise these rights, email [email protected] or contact us through 24/7 live chat. We will respond to your request as quickly as possible after verification.

9 Protection of Children and Minors

d77bd strictly prohibits anyone under the age of 21 from opening an account or using the service. We do not knowingly collect information from anyone under the age of 21.

Age is verified at registration and, where necessary, identity is confirmed through the KYC process. If we receive credible information that a user is underage, that account will be closed immediately and the associated information will be deleted.

10 International Data Transfers

d77bd operates to serve users in Bangladesh. In some cases, our servers or the infrastructure of our technology partners may be located outside Bangladesh. In such cases, we ensure that the standard of data protection is no less than the standard described in this policy.

Game session data may be processed on the servers of game providers such as Pragmatic Play, JILI, Spribe, or PG Soft. They are governed by their own privacy policies.

11 Policy Changes

d77bd reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you in the following ways:

• A notification when you log in to the platform
• A message sent to your registered email
• A change to the "Last Updated" date at the top of this page

If you continue to use d77bd after any changes, it will be assumed that you have accepted the updated policy.

12 Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

• Email: [email protected]
• Live chat: The platform's 24/7 Bengali live chat support
• Support hours: Around the clock (BST, UTC+6)

We take your complaints seriously and will try to resolve them as quickly as possible. For serious complaints relating to data protection, we will endeavor to provide a written response within the designated timeframe.